Terms And Conditions

About Us

Runnersworld are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@runnersworld.ltd.uk

For Returns information Email: info@runnersworld.ltd.uk

For general information / enquiries:

Email: info@runnersworld.ltd.uk

Telephone UK: (020 8868 6997) ======== Telephone Outside UK: +44 (20) 8868 6997

Company Registration Number - 2096179

Address for Correspondence : Runnersworld, 139 Field End Road,Eastcote, Pinner, Middlesex, HA5 1QH.

All trademarks appearing on the Runnersworld site are the property of their respective owners. The contents of this site text, graphics and any other content remain the property of Runnersworld and may not be used or duplicated without permission form the owners.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

All items quoted are in pounds sterling and customers agree to pay the total price including VAT, shipping, carriage and handling costs at the time of purchase. We reserve the right to decline service for non - creditworthy purchasers

We reserve the right to amend prices or specifications, as well as to add or withdraw any item at any time without prior notice.

Items that want to be returned due to wrong sizing by no fault of Runnersworld may be returned and exchanged subject to the extra carriage charges being paid by you the customer.

Customers agree that the use of Runnersworld and the purchase of the products within are made at the customer's own risk.

This does not affect your statutory rights as a consumer.

Shipping And Handling

All deliveries will require a signature on delivery. Delivery charges are as stated before you place your final order.

Delivery Schedule

Delivery schedule: We aim to dispatch all orders within 24 hours. Under normal circumstances all items will be delivered to you within 5 working days or sooner if you reside within the UK. Deliveries to Europe & USA will take up to 10 days. Other countries may be available on application. Please email us for details.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

20.0% VAT is included for all products with the exception of childrens clothing and footwear - which are zero rated.
Non European Union Customers may reclaim VAT

Credit Card Security

Credit Card Security Runnersworld accepts payment by most major credit or debit cards. Your card details will be ENCRYPTED to ensure a SECURE transfer of all data.

Runnersworld use a secure server & 128 bit encryption service enabling visitors to our site to be able to buy safely over the Internet.

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our secure server computer. They are not held in clear text on any web site.

If you have any queries regarding Security on our site please email our Customer Service Manager

Phil Talbot: phil@runnersworld.ltd.uk


In using this service customers acknowledge that Runnersworld and its vendors are not responsible and shall not be held liable for any breaches in transaction security by third parties.

Guarantee

Guarantee Items that are found to be faulty due to manufacture may be returned for exchange or refund. The original receipt must also be returned.

Customers agree to indemnify and hold Runnersworld, its employees and directors harmless from any dispute that might arise from a breach of this Agreement. Runnersworld, its employees and directors shall not be held accountable for any expenses associated with such claims, including but not limited to solicitor's fees, court costs and other expenses associated with the use of Runnersworld or any claims made regarding Agreement breach.

This does not affect your Statutory rights as a consumer.

Reaching Us

If you need to reach us, please email us on info@runnersworld.ltd.uk

Address For Correspondence: Runnersworld, 139 Field End Road, Eastcote, Pinner, Middlesex. HA5 1QH

Telephone UK: (020 8868 6997) ======== Telephone Outside UK: +44 (20) 8868 6997

Privacy Policy

Privacy Policy Runnersworld is committed to safeguarding the privacy of visitors to our site. We will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998).
We do not disclose buyer's information to third parties.

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

We collect information you supply to us through enquiry and sales orders, and every time you email us.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to:

· build up marketing profiles

· aid strategic development

· audit usage of the site

If you have any requests concerning your personal information or have any queries about our Privacy Policy please email our Customer Service Manager - Phil Talbot phil@runnersworld.ltd.uk

Returns Policy

Refunds will be given for faulty or erroneous orders within 30 days but you must notify us within ten days of receiving such an order.

For Returns information Email: info@runnersworld.ltd.uk

Email: info@runnersworld.ltd.uk

Telephone UK: (020 8868 6997) ======== Telephone Outside UK: +44 (20) 8868 6997


Safe & Secure

For your peace of mind we accept payments via Sellerdeck Payments secure gateways.

Click Here to Read More

Secure UK Delivery

On most orders within mainland UK. Excludes ROI and Channel Islands.

Click Here to Read More

We Deliver Worldwide!

Outside of the UK? Not a problem. We deliver to most countries worldwide.

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